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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It includes elaborate information about all the operations that you can carry out on the page in question. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich variety of tutorial videos describing how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our comprehensive FAQ section, which covers questions asked by real users and offers practical solutions. We regulary update our FAQ database with new entries so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can touch base with our great team of support engineers available 24/7/365 and ready to help you with any issue. Each support ticket you open will be answered in less than one hour (the average ticket response time is approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 298909

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com